Professional IT Administrator | Nakshtra Yadav Portfolio

NAKSHTRA YADAV

{

"name": "Nakshtra",

"occupation": "IT Network Administrator",

"likes": ["Travel", "Food, Gym"],

}

My Work

IT System Administrator
Results Direct, Oakleigh

(11/2023 - Present)

Portfolio

Providing technical support for all tickets from levels 1-2.
Managing and setting policies for Watchguard (Firewall).
Managing Backup system on-premises.
Preparing and managing all documents for ISO 27001.
Creating PowerShell scripts to automate processes and other projects.
Using Veeam Backup and Replication 12 to manage backups and restore them.
Talking with MSPs to troubleshoot the technical Issues
Working with the ticketing system.
Provided in-house end-user support, troubleshooting hardware and software issues
Monitored server health and performance, proactively identifying and resolving potential issues
Managing all the Computers, and using SCCM for monitoring all computers.
Maintained and upgraded VMware virtual infrastructure for optimal performance
Using MS Exchange 2016-2019.

Network Engineer,

Swinburne University of Technology, Hawthorn

(02/2023 - 12/2023)

Assisting with the implementation and support of network monitoring tools.
Providing network support services for devices such as hubs, bridges, routers,
and other hardware.
Troubleshooting complex multi-vendor network service provider issues.
Managing quality documentation and participating in internal and
external quality audits.
Following quality standards and procedures to minimize errors and maximize customer satisfaction.
Managing, tracking, and coordinating problem resolution and escalation
processes.
Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.

IT Network Administrator

ASN, Delhi

(04/2021 - 12/2021)

Implemented and managed network policies and connections, ensuring secure and reliable network operations.
Providing network support services for devices such as hubs, bridges, routers,
and other hardware.
Maintaining Daily, Weekly, and Monthly backups.
Implementing changes to the network infrastructure.
Managing all the Computers, using SCCM for monitoring all computers.
Manually Applying Updates and patches to the network.
Provided technical support for network devices, resolving user connectivity issues and maintaining uptime for critical business applications.
Provided complete end-to-end engineering and installation of route-based IP network solutions.

Implemented Veeam Backup & Replication 12, ensuring data integrity and facilitating rapid disaster recovery
Managed all computers using SCCM for deployment, updates, and patching
Using Protégé for the Security system.
Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
Installed, configured, tested and maintained operating systems, application software, and system management tools.
Knowledge of PBRS, SSRS, and SQL Server.

Designed and deployed scalable network infrastructure for increased efficiency and reliability.
Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.

Monitored network capacity and performance to diagnose and resolve complex network problems.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Integrated fixed wireless connectivity into facilities requiring high-speed networks.
Created VPN infrastructure and allowed for secure remote connections.

About Me

Professional Summary:

Dynamic IT professional with a strong, Dedicated, and forward-thinking Bachelor of Computer Science, equipped with robust experience in Network Design and a burgeoning expertise in cloud computing, particularly AWS and Microsoft technologies. Adept at collaborating within teams to execute projects efficiently and capable of autonomously delivering on client requirements.
Proficient in Network Design, with a focus on continuous skill development. Seeking to leverage these skills and enthusiasm in an IT Systems Support Engineer role to contribute significantly to an organization's success and technological advancement within the Information Communication Technology (ICT) sector.

Portfolio

Core Competencies:

Technical Proficiency: Experienced in implementing and managing virtualization solutions such as VMWare ESXi, configuring firewalls, and resolving networking issues to enhance system performance and security.
Problem-Solving: Demonstrated ability to analyze complex problems, identify root causes, and develop strategic solutions that align with organizational objectives.
Analytical Thinking: Proficient in evaluating data and information to make informed decisions and optimize IT processes and workflows.
Adaptability: Thrive in dynamic environments, adept at quickly adapting to new technologies, methodologies, and business requirements to drive continuous improvement.
Communication: Developing clear documentation skills and learning effective stakeholder communication in IT project management.
Critical Thinking: Demonstrating a proactive and unconventional approach to troubleshooting and devising innovative solutions as a newcomer to IT systems administration.